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Message: Error processing SSO request.
We are sorry that the requested action cannot be completed. This is due to one of the following:
  • Your session has been inactive and has timed out. Please establish a new connection to PlanLab.
     
  • You have attempted to access PlanLab incorrectly. Please login to PlanLab using the published link available on your company portal.
PlanLab General Failure

PlanLab Service is not responding properly.

We were unable to complete your request. We apologize for any inconvenience this has caused.

If this problem persists, please send an email to support@planlab.us. Include your PlanLab login ID and your name. We will respond within 2 business days.

Impact's Support Desk is open Monday – Friday, excluding holidays.